Legal & Policies

Privacy Policy

Please read our privacy, shipping, and refund policies carefully before using our services.

Privacy Policy

Last Updated: July 30, 2026

Welcome to VIP Numbers. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, search for VIP numbers, or contact us through WhatsApp.

1. Information We Collect

When you use our website or contact us, we may collect information that you voluntarily provide, including:

  • Name
  • Mobile number
  • WhatsApp number
  • Email address, if provided
  • VIP/mobile number you are interested in
  • Messages and information you send to us through WhatsApp
  • Any other information you voluntarily provide during an inquiry or purchase

We may also collect basic technical information such as browser type, device type, IP address, pages visited, and website usage information.

2. WhatsApp Communication

Our website uses WhatsApp as a primary method for VIP number inquiries and communication.

When you click an inquiry or WhatsApp button on our website, you may be redirected to WhatsApp to communicate with us.

Information you provide through WhatsApp, including your name, phone number, messages, and inquiry details, may be used by us to:

  • Respond to your inquiry
  • Provide information about available VIP numbers
  • Discuss pricing and availability
  • Assist with number selection
  • Process your request or purchase
  • Provide customer support

WhatsApp is a third-party platform and is subject to its own terms and privacy policies.

3. How We Use Your Information

We may use your information to:

  • Respond to VIP number inquiries
  • Communicate with you through WhatsApp
  • Confirm number availability
  • Provide pricing and purchase information
  • Process your requested number
  • Provide customer support
  • Improve our website and services
  • Prevent fraud or misuse
  • Comply with applicable laws and legal requirements

4. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may be shared only when reasonably necessary to provide our services, process your request, protect our legal rights, prevent fraud, or comply with applicable laws.

5. Data Security

We take reasonable measures to protect the information provided to us.

However, no method of electronic transmission or internet storage is completely secure, and therefore we cannot guarantee absolute security of your information.

6. Third-Party Services

Our website may use third-party services such as WhatsApp, hosting providers, payment services, analytics tools, or other service providers.

These third parties may have their own terms and privacy policies.

Shipping & Delivery Policy

Since this website deals with mobile/SIM number porting rather than physical product shipping, the delivery process is electronic/activation-based.

1. Porting Code Delivery

Within 24 hours of receiving the payment, we will send the porting code for the selected mobile number to the customer through the communication method used for the order.

The porting code will be valid for 4 days.

The customer must use the porting code within its validity period to proceed with the activation/porting process.

2. SIM Activation Process

After receiving the porting code:

  1. Visit your nearest mobile/SIM service store.
  2. Take the provided porting code with you.
  3. Provide your Aadhaar Card or other valid government-issued ID proof as required for the activation/KYC process.
  4. Complete the required activation process at the mobile store.
  5. The shopkeeper/service provider will provide the SIM card after collecting the applicable SIM card charges and recharge amount directly from the customer.

3. Activation Time

After completing the required activation process at the mobile store, the SIM is expected to be activated within 7 working days.

Activation time may vary depending on the telecom operator, KYC verification, porting process, or other technical/regulatory requirements.

4. Customer Responsibility

The customer is responsible for:

  • Using the porting code before its 4-day validity expires.
  • Visiting the nearest mobile store for activation.
  • Providing valid Aadhaar or other government-approved ID proof as required.
  • Completing the required KYC/activation process.
  • Paying the applicable SIM card and recharge charges directly at the mobile store.
  • Providing accurate information during the activation process.

5. Activation Support

If you experience any problem during the SIM activation or porting process, please contact our customer care number.

Our customer support team will assist you with the activation process and help resolve the issue as far as possible.

Customer Care: [YOUR CUSTOMER CARE NUMBER]

6. Important Notice

The porting code is time-sensitive and is valid for only 4 days. Customers should complete the required activation process within this validity period.

Delays caused by the telecom operator, mobile store, KYC verification, network issues, or other circumstances outside our direct control may affect the activation timeline.

Refund & Cancellation Policy

No Refund After Purchase

Once a VIP/mobile number has been purchased, assigned, or provided to the customer, the purchase is considered final.

No refund, cancellation, exchange, or replacement will be provided after the purchase has been completed.

Before completing the purchase, customers must carefully verify:

  • Selected mobile/VIP number
  • Price
  • Number details
  • Purchase requirements
  • Any other relevant information

By completing the purchase, the customer confirms that they have reviewed and accepted the selected number and applicable terms.

The no-refund policy includes, but is not limited to:

  • Change of mind
  • Selecting the wrong number
  • No longer wanting the number
  • Failure to use the number
  • Failure to activate the number
  • Delay in activation
  • Personal preference
  • Any other reason after the purchase has been completed

Where applicable law requires a refund or other remedy, those legal rights will continue to apply.

Number Availability

VIP/mobile numbers displayed on the website are subject to availability.

A number displayed on the website does not guarantee that it will remain available until the purchase is completed.

Availability and final pricing should be confirmed before completing the purchase.

Changes to This Policy

We may update this Privacy Policy, Shipping & Delivery Policy, and Refund & Cancellation Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

For VIP number inquiries, activation support, or other questions, please contact us through the WhatsApp option provided on our website or through our customer care number.

WhatsApp +91 63563 74074
Customer Care +91 63563 74074
Email bhudevsimstor0002@gmail.com